FAQ

CAN I MAKE CHANGES TO MY ORDER?

Changing your shipping address, adding or removing an item, or canceling your order entirely?

Yes! If your order has not shipped, please email us immediately at hello@bowenoutdoors.com 

Note: Orders that have already shipped cannot be modified.

WHEN WILL MY PACKAGE ARRIVE?

All orders ship from our warehouse within 3-5 business days. Our shipments are shipped via USPS Standard which has an arrival time of 2-5 business days. This means your package should arrive within 5-10 business days from purchase. 

HELP! TRACKING SAYS MY ORDER WAS DELIVERED BUT I CAN’T FIND IT!

If your tracking information shows your order was delivered but you are unable to locate it within 48 hours of the expected delivery, follow the below steps:

  • Verify your shipping address
  • Check if there was an attempted delivery
  • Look around the delivery location (if in an apartment, double check with the front desk)
  • Double check if someone else accepted the delivery
  • Wait 48 hours – in rare instances, packages may show as 'delivered' up to 48 hours prior to delivery

WHAT IS YOUR RETURN POLICY?

We accept all items returned in their original condition up to 14 days after the date of purchase. If making a return, refunds can be issued to either the original form of payment or store credit. To get started on your return or exchange, please email us at hello@bowenoutdoors.com

 

Size Charts

All Bowen Outdoors products are unisex by design. When in doubt, consider sizing up one size or use the sizing charts below for different garments:

Short Sleeve Tees (Inches)

Measurements are provided by American Apparel & Bella + Canvas. Product measurements may vary by up to 2" (5 cm).

Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

Size Length Width
XS 27 3/4 31-34
S 28 5/8 34-37
M 29 3/4 38-41
L 30 3/4 41-43
XL 31 3/4 44-48
2XL 32 3/4 48-52

 

Long Sleeve Tees (Inches)

Measurements are provided by Bella + Canvas & Gildan. Product measurements may vary by up to 2" (5 cm).

Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

Size Length Width
XS 27 31-34
S 28 34-37
M 29 38-41
L 30 42-45
XL 31 46-49
2XL 32 50-53

 

Crew Sweatshirts (Inches)

Measurements are provided by Gildan. Product measurements may vary by up to 2" (5 cm).

Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

Size Length Width Sleeve Length
S 27 20 33 1/2
M 28 22 34 1/2
L 29 24 35 1/2
XL 30 26 36 1/2
2XL 31 28 37 1/2
3Xl 32 30 38 1/2
4XL 33 32 39 1/2
5XL 34 34 40 1/2

 

Hoodies (Inches)

Measurements are provided by Gildan. Product measurements may vary by up to 2" (5 cm).

Pro tip! Measure one of your products at home and compare with the measurements you see in this guide.

Size Length Chest Sleeve Length
S 27 38-41 33 1/2
M 28 42-45 34 1/2
L 29 46-49 35 1/2
XL 30 50-53 36 1/2
2XL 31 54-57 37 1/2
3Xl 32 58-61 38 1/2
4XL 33 62-65 39 1/2
5XL 34 66-69 40 1/2
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